This policy is applicable to United Kingdom orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS:
We calculate shipping costs at a flat rate of £ 6.99 per order.
B. HANDLING, TRANSIT & ORDER CUT OFF TIME:
C. Delivery Terms:
We use the Royal Mail to deliver the product.
D. CHANGE OF ADDRESS:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@arkindustrials.co.uk or Call Us at 02081332004.
E. Cancellations:
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
F. Parcels Damaged In Transit:
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.